Travelling on public transport for people in NSW with disability should be easier by year’s end. Work is progressing to deliver a package of improvements for customers with disability using public and private commercial transport. Transport NSW is working with advocacy groups to trial four new apps that are expected to make it easier for those with vision or hearing impairment or mobility, physical or cognitive disability to use the public transport system. The new apps are expected to be released to the market later this year, a Transport NSW spokesperson told F2L.
The department is also in discussion with business to develop new electronic payment systems for customers using the Taxi Transport Subsidy Scheme, replacing paper dockets. No dates on completion of this project have been announced. Transport NSW is also looking at changes to improve services for wheelchair customers including driver training and measures to get more wheelchair taxis on the road.
Earlier this year the government announced it would roll out a raft of changes for customers with disability using public transport and taxi services.